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  1. XCoin Service
  2. FAQ

FAQ

Beginner's Guide

  • How to top up (Web)?
  • How to withdraw coins (Web/webpage)?
  • Account Management
  • Institutional and corporate member registration
  • Registration Guide and KYC Manual
  • How do I add a withdrawal address?
See all 9 articles

Account Security

  • What is My Devices?
  • What is the anti-phishing code setting?
  • How to reset login password?
  • How do I set up 2FA?
  • How can I log in to my account if I lost my 2FA verification?
  • How to strengthen account security?
See all 7 articles

Trade

  • Saving
  • Spot and Margin trading
  • Margin Trading FAQs
  • Perpetual Contract Trading
  • Perpetual Contract FAQs
  • Futures Trading

Earn

  • How to earn returns on fixed-term earning?
  • XCoin Saving Agreement

Fraud Prevention

  • API leakage risk: How to protect transaction keys?
  • Beware of scams: Protect your XCoin assets.
  • If I am scammed, what measures should I take?
  • XCoin Ultimate Protection: A Guide to Combating Phishing Fraud
  • How to protect your account security
  • How to deal with stolen coins
See all 7 articles
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